How ECHO works

Whilst some households can be supported in repairing or replacing their boiler through the Energy Company Obligation (ECO) or other funding sources, it may take a significant period of time to process their application and complete the repair or installation. Other households will not be eligible at all due to the nature of their property or their location.

ECHO is delivered in collaboration with local agencies providing support to fuel poor or vulnerable residents.​ It is also receiving a limited number of referrals from energy companies for households across the rest of Great Britain.