Welcome to ECHO
The Emergency Central Heating Offer (ECHO) was developed as an emergency solution to help vulnerable households who find themselves without heat and hot water due to boiler breakdowns.
From the feedback we've received during our regular quality assurance checks, we know that the support ECHO is able to provide to households has been truly life changing for some.
Got a boiler emergency? ECHO can help
We guarantee our work to those who experience an emergency no-heat situation, in need of repairing or replacing boilers and heating controls quickly and without cost (*subject to eligibility).